Terms & Conditions
Welcome to Safiyyah Optical – Your Trusted Online Eyewear Destination
By accessing or using our website (www.safiyyahoptical.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using any of our services.
1. General
These Terms apply to all visitors, users, and customers of Safiyyah Optical.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to make purchases through our site.
3. Product & Prescription Orders
All prescription eyewear orders must include a valid prescription from a licensed eye care provider.
We are not responsible for inaccuracies resulting from incorrect prescription details provided by the customer.
Product availability and pricing are subject to change without notice.
4. Pricing & Payment
All prices are listed in [currency] and include applicable taxes unless otherwise stated.
Payments must be made in full at the time of purchase through secure third-party payment gateways.
We are not liable for any bank or transaction fees charged by your payment provider.
5. Shipping & Delivery
Shipping timelines are estimates and may vary due to external factors (e.g., courier delays, holidays).
Once dispatched, orders cannot be rerouted.
Safiyyah Optical is not responsible for lost or stolen packages after confirmed delivery.
6. Returns & Exchanges
Returns are accepted within [X] days of delivery for non-prescription products in unused, original condition.
Prescription eyewear is custom-made and non-refundable unless defective or incorrectly processed.
Customers are responsible for return shipping costs unless the return is due to our error.
7. Intellectual Property
All content on this website—including logos, images, graphics, and written content—is the property of Safiyyah Optical and may not be used or reproduced without permission.
8. Privacy
Your personal and prescription data is handled in accordance with our Privacy Policy. By using our site, you consent to our data practices.
9. Limitation of Liability
Safiyyah Optical is not liable for any indirect, incidental, or consequential damages resulting from the use—or inability to use—our website or products.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Your Country/Region], without regard to conflict of law principles.
Contact Us
For questions or concerns regarding these Terms, please reach out to:
Email Us:
safiyyahoptical@gmail.com
Call Us: +94 322 266 026