Privacy Policy

Your Vision is Personal - We Keep it That Way

At Safiyyah Optical, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.

1. Information We Collect

We collect information that helps us serve you better, including:

  • Name, email, phone number, and shipping address

  • Prescription details and order preferences

  • Payment information (securely processed via trusted third-party providers)

  • Browsing behavior through cookies (for a better shopping experience)

2. How We Use Your Information

Your data is used to:

  • Process orders and prescriptions

  • Communicate order updates and promotions

  • Improve our website and customer service

  • Ensure safety and compliance with legal obligations

We do not sell or rent your personal information to third parties.

3. Prescription Data

Your uploaded prescription is handled securely and used only for fulfilling your order. We store this data in accordance with medical privacy regulations and do not share it externally.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, such as remembering your cart or customizing recommendations. You can manage cookie preferences in your browser settings.

5. Data Security

We use industry-standard encryption and secure servers to protect your information. Your payment details are processed via PCI-compliant platforms.

6. Your Rights

You can request access to, correction of, or deletion of your personal data at any time. Just contact us at safiyyahoptical@gmail.com.

7. Third-Party Services

We may use trusted third parties (e.g., payment processors, shipping providers) to fulfill orders or services. These providers are bound by privacy obligations.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices. We’ll notify you of significant updates via our website or email.